Our products can be returned or a refund requested within 7 days of the original purchase of the product.
Before you return a product or request a refund, please make sure that:
- The product was purchased in the last 7 days
- You have the receipt or proof of purchase
Please contact us before you send the product:
- By phone number: (424) 653-1079
- By email: jess@myoptimaleats.com
Send the product with the receipt or proof of purchase, to:
Optimal Eats
4201 Wilshire Blvd.
Suite 330
Los Angeles, CA 90010
NOTE: In the case of dissatisfaction with Prepared Meals, no return of product is needed. A refund will be issued upon request.
Shipping/Delivery charges incurred in connection with the return of a product are refundable.
Damaged Items
If you received a damaged product, please notify us immediately for assistance.
Sale Items
Sale items can be refunded.
Digital Products
We issue refunds for digital products within 30 days of the original purchase of the product. We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By phone number: (424) 653-1079
- By email: jess@myoptimaleats.com